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Customer ratings

4.9 out of 5.0 based on 197 reviews

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Roman Removals & Storage Solutions

You’ll be moved by our service!

Roman Removals is a family run business and we’re proud to offer a professional removals service of the highest standard at a very competitive price. We’re dedicated to our profession, bringing great experience and knowledge to every move we do. We provide a removals service for local, national and European moves.

Moving house can be stressful enough without having to worry about finding the right company to help you move, but with the specialist household removal service Roman Removals provides you know that you’ll be getting the best. We aim to take the strain out of moving house, and with our experienced and friendly staff your move doesn’t have to be a stressful experience.

The Managing Director, Ian Goulden, personally oversees every removal to ensure the standard of work remains consistently high. As the former furniture inspector at John Lewis Cheadle, Ian has trained his staff to the required level. Every member of Roman Removals is polite, courteous and fully uniformed.

Our company ethos is to provide a cost effect, professional removal service to all customers past and present.All quotes are fully inclusive of insurance and we do not charge extra for weekend removals.

We want to make sure that your move is secure and effective. We provide many services to ensure that this is true of every move we do.

We provide:

  • Full packing service
  • Dismantling and assembling furniture
  • Arrangement of storage
  • Full insurance
  • UK and European moves
  • Fully uniformed staff

We work in partnership with storage companies in the North West, so if you’re a customer of Roman Removals and need secure storage facilities we can get you the best discounted rates available.

Our staff are fully trained, polite and cheerful, so you can be at ease knowing your belongings are in the hands of professionals. We’re determined to ensure that you stay excited for your new home, not have a stressful move. Whether you want a full packing service, where we pack all of your possessions, or just the dismantling of you large items of furniture, you’ll be delighted with your move with Roman Removals.

So just sit back and relax, because we look forward to being of service to you. 

www.romanremovals.co.uk

 

Customer Reviews

Roman Removals & Storage Solutions

Average service quality  

Average value for money

4.9 out of 5.0 based on 197 reviews

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Roman Removals were fantastic. Everything was quick and efficient, the guys were polite and pleasant and the move went like a dream.

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Chris and Alex turned up bang on time, were very polite and efficient. They didn't even mind me being slightly bossy, telling them which room to put things in. Everything was moved by late afternoon and my husband and I were enjoying a well earned cuppa before 6pm.

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Movers Tony & Paul were great - extremely helpful, friendly & skilled in their work.

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Fantastic service from the call with Iain and advise he provided, to the day of removal, the lads were friendly, prompt and easy going - made the stress of moving to a minimal. Also started earlier and arrived earlier than the time agreed allowing us to make good time with the move.

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I found Roman Removals to be reliable and flexible. The guys that did the moving were straight up, helpful and flexible, also very quick and we didn't need to worry about anything getting broken.

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The two gentlemen, Tony and Dave, that turned up with Roman Removals to do the job were excellent workers. They turned up half an hour before the appointed time and got to work almost immediately. Throughout the day they worked unceasingly, cheerfully and were very helpful. I can't give them enough praise. Overall, I was very happy with the service provided by Roman Removals and would recommend them highly to anyone moving home. Thank you Tony & Dave, and, of course, not forgetting Ian Goulden (the boss) at Roman Removals.

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Friendly, understanding, and very efficient. They made the move easy.

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Tony and his team were fantastic. It was a complicated move with furniture going into store and the remainder of my things traveling 200 miles with me. Tony managed to achieve the 2 day move as planned with all packing and furniture going to store on day 1 and unloading on day 2. They took good care of my furniture, were friendly and positive which made the whole experience easier, and found ways round the problems that arose along the way. And they had so much energy! However, I have only given the company 3 stars because of two problems. The van was left packed overnight and rainwater leaked in damaging some of my things. This was an avoidable problem and should not have happened. Also the boxes I received for self-packing were either small (for books etc.) or very large and far too heavy when filled with crockery/kitchen equipment etc. and I had to go round the neighborhood begging suitable boxes. The amount of bubble wrap supplied was grossly inadequate too.

Mary was a lovely and pleasant lady to deal with and as Mary mentioned her removal was complicated so a lot of time was spent giving several quotes for various removal options as requested. We could not access the property beforehand so Mary sent a full inventory of the items for storage and London but really underestimated the amount of items she had, so the storage unit had to be upgraded by 50% and took 2 hours longer to complete which normally would incur extra charges, but Mary actually wasn't charged any extra cost for the extra time it took. We also returned and loaded the vehicle again with the rest of the items for the trip to London, I have to mention this was at Mary's request as she wanted an early delivery the following day; this is not something we normally do and unfortunately it's when we got the backlash from the storm in America. The resulting torrential downpour on 30th/31st October resulted in a slight leak appearing which resulted in a couple of items getting damp which was an unavoidable occurrence which has been rectified. Although her items have since dried out fine I have sent an apology email to Mary. With regards to the packing kit comments, every customer is sent a copy of the packing kit contents including box sizes with their quote so the customer is fully aware of what they are ordering. Our packing kits have changed over the years to reflect customer feedback and this is the first negative comment I have received. Mary never actually contacted me directly beforehand at all to let me know she was not happy, if Mary had then I would have rectified the problem straight away. Thank You....

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From start to finish Ian and his staff made what was potentially a stressful move very straightforward and hassle free. Really the two guys Mark and Paul were very professional and efficient and in loading our belongings up and unloading them with no damages!. Would definitely recommend Roman Removals to anybody who needs them. Fantastic and thanks.