4.6 out of 5.0 based on 22 reviews
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Britmove Ltd
Average service quality
Average value for money
Service quality
Value for money
JAM on 24 Aug 2023
It was quite expensive, but the team doing the move were excellent. Overall it took a huge amount of work off of us and made the whole thing a lot less stressful.
Spyro on 9 Jun 2023
Good job and on time
Happy mover on 3 Feb 2023
Very good customer service and very flexible staff who patiently waited until I exchanged to take my stuff and until I completed to unload. I appreciate they had been waiting around for a long time but not very careful with my furniture.
Marshy on 28 Sep 2022
No further comments
G on 23 Sep 2022
Britmove were one of the cheaper quotes we had for removals. Throughout the quotation process they were efficient and responsive. On the day of the move their team arrived early and were really efficient. They put down protection to keep the carpets clean. They were great at taking apart and rebuilding difficult furniture. Everything fragile was well protected. The removal was completed quickly and effectively
Hollie on 21 Jul 2022
Movers were great, company was quite expensive and took payment without informing - used saved card used for deposit for outstanding balance. Would have preferred an email to confirm this
CaroleM on 13 Jul 2022
This was the most expensive quote we had so not our initial choice. However they were ‘on the ball’ when we needed them, efficient and professional. The guys turned up on time, they had to remove a door to get the sofa out and they replaced it perfectly. They were polite and quickly got on with the job. They were equally quick when delivering the furniture. Maybe more expensive but we felt the office and the removal guys took the stress of the physical move away from us and that was worth the extra cost. We would use them again.
Mhawkes on 9 Sep 2021
DISGUSTED WITH THEM on 10 Mar 2021
AVOID THIS DESPICABLE DISHONEST DISGUSTING COMPANY THEY HAVE DAMAGED MY FURNITURE AND BLATENTLY LIED TO THE INSURANCE COMPANY
Dear Customer, We are very disappointed to hear of your negative feedback. As you can see from our numerous good reviews, we take pride in the quality of our service. Your table which was not packed by us had damage on it when unpacked and our insurance has provided you with compensation of £750 when the total cost of your move was £500 which we feel is more than fair. We are once again sorry to hear you feel your experience was not up to standard and we wish you all the best in your new home.
TP on 17 Jan 2021
Very careful with all the furniture removal and delivery, their care in wrapping anything likely to be breakable was excellent and no breakages were found. Their whole manner was well received and their attention to detail was exceptional.
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