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Customer ratings

4.3 out of 5.0 based on 88 reviews

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All Moves UK Ltd

All Moves UK is a family run business based in Nottingham, Derby and Leicester offering a professional and quality service.

Over the years we have gained great experience in the removal industry, offering a first class service no matter the size of the move; we take the utmost care with our customers' possessions and treat them as if they are our own.

Through the years we have grown due to demand into a large fleet offering varied services within the removal industry. We are specialists in the removals business, and in particular the transportation of household goods and office furniture.

Removals - For peace of mind

We are certified members of many trade associations including BAR, TSi approved, Derbyshire Trusted Trader, FSB and RHA. We go through vigorous checks to qualify for one more reason to give our customers extra peace of mind when it’s time to make your choice of remover.

Our total commitment is to providing a professional and personalised service and we understand the importance of logistics to make your day stress free. We pay a visit to your house for free for a pre-move survey to see what equipment will be required to ensure a smooth move.

Our friendly staff, who are all fully trained, uniformed and CRB checked, will be there to make the progress of your move simple. We understand that there can be delays on the day, our teams keep a light hearted approach to every day moves, handling goods carefully and safely transporting belongings from your house to your new home.

We offer a range of services; from a fragile pack to a complete pack and unpack service, or the dismantling and assembling of furniture. Our estimator and office staff will ensure that your quote will be simple to read and very understandable. In our quote we will provide a full cost breakdown so you can tailor your move to suit your budget.

Storage

Should it be needed, we offer only the best storage facilities for our customers in Nottingham, Derby and Leicester.

Awards

We have won the Excellence award for outstanding customer service for 12 years running, plus the annual A.C.E award for the last three years; this makes us the highest award winning company in the Nottingham, Derby and Leicester. 

Gordon is very passionate about the removal trade and likes to be involved and active in many areas. He has just been voted as a director of The Association of Independent of Removals. The role will be making sure the criteria is of a high standard and helping improve standards within the trade with training. He has also just been given a role by the BAR as National Council Representative for the East Midlands area, which is an important role as this is a valuable link between BAR/The Board and The Membership

Please look at our award page when viewing our website. All Moves UK Ltd was the winner of AIM Domestic Mover of the Year 2019. 


 

Customer Reviews

All Moves UK Ltd

Average service quality  

Average value for money

4.3 out of 5.0 based on 88 reviews

Service quality

Value for money

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All though at the start of the day the removal team were enthusiastic towards the end of the day they were less. I had arranged for garden tubs to be moved which they were not happy about and I had to insist that they went back for them, by which time it was getting dark and consequently not all of my tubs were moved even though I had grouped them together some were left behind. Also one of my mirrors was damaged but I didn't see it until after they had gone. A lot of my belongings were stacked in a very dangerous way in one bedroom which made it difficult to get in and out of the room

This move had to be started late due to road restrictions and really bad access. On her booking confirmation, she was advised that plant pots must be emptied before move date. The customer must have read the confirmation as she converted her deposit to protection waiver, which is on the same confirmation email. However, the pots were not empty so they had to go back as unable to stack. We should have charged for this but we didn't. When payment was taken we always ask if everything was OK, and our team will not leave until we give them the all clear. The customer has our terms and we have had no complaints direct to us which seems weird; if we had damaged goods she should have told us, surely. I am sorry she feels this way but if things are done as requested then a second journey for plant pots would not have happened and the move would have been done in time as advised.

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Very helpful from the first phone call. The three men that helped me move were fantastic, very helpful, friendly and did an excellent job.

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The removal men themselves were absolutely superb. Even though it was a difficult move with some very heavy furniture going into a second floor flat with no lift, they remained friendly and professional throughout despite a late finish and being totally exhausted by the end of it.

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The team that moved us were extremely hard working, got stuck in and did a fantastic job - the least stressful part of the whole selling/buying/moving process by far!

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Excellent service, polite, efficient and value for money.

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This was our 9th move in 14 years and All Moves made it one of the most straightforward. Attention to detail was excellent and everything ended up in the right place which is not always the case. The fact that they were prepared to give an hourly quote for a local move made a huge difference. The final cost was £550 less than that quoted by another local firm. If only more companies would follow their example. Thoroughly recommended.

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the company were great, the two guys worked so hard and were really pleasant. a fantastic experience. i would definitely recommend them to anyone.

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By far the cheapest quote I found and the service was excellent. Delivery team turned up on time and were very effective and efficient. Would strongly recommend to anyone.

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They were very good

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a very friendly an extremly helpfully when answering all my queries. as we are moving so soon after the new year they have put my mind as ease. i will recommend them.