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Customer ratings

4.8 out of 5.0 based on 292 reviews

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Straight There Removals LTD

Straight There Removals are removals, storage and relocation specialists, based in Oldbury in the West Midlands, just off Junction 2 on the M5. We cover areas from Birmingham, Dudley, Walsall and Wolverhampton and the surrounding locations. We can provide an expert service in domestic and commercial removals, storage and we can also provide packaging materials. For Straight There Removals, there is no job too large to handle and no job too small to consider!

We ensure that every customer we have is guaranteed a stress free move from the moment they contact us until they are in their new home. We manage this by making sure every aspect of your move and every need you have is catered for by our fully trained team – all at a highly competitive rate. All of our moves in our new fleet of vehicles are fully insured, regardless of the distance you are travelling to your new home.

We also offer a full range of packing materials, suitable for all types of moves – available at extremely competitive prices. A selection of the materials we can supply include: boxes, paper, packing tape and bubble wrap, and they are available individually or in batches.

In addition to the packaging materials we can provide, we offer a cleaning and a handyman service performed by professionals. Our handyman is fully insured, and will be able to assist with any small maintenance or repair jobs you may have. So if you need a home services solution, be sure to contact us at Straight There Removals.

We also have storage facilities available if required.

With our wide range of services we provide we can personalise our service to provide each of our customers with everything they need to make sure it’s a stress free and smooth process. From the initial planning through to the unloading - our friendly and expert staff will be with you every step of the way.

Straight There Removals – making your move easier!

Customer Reviews

Straight There Removals LTD

Average service quality  

Average value for money

4.8 out of 5.0 based on 292 reviews

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Straight There were very good quality and offered value for money. They were on time and very efficient in the job they did for me. They were trustworthy and I would definitaly use them again if needed and would recommend them to family, friends and work colleagues.

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Excellent service, we used Straight There Removals for 2 house moves, both went perfectly. Great service from start to finish. We would recommend Straight There to anyone looking to move house.

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Friendly and very helpful service.

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Pauline responded really quickly to my initial email enquiry and arranged to come to the property to quote. Then, once I had a date for completion, Rachel kept in touch to make sure everything was going OK - my completion date moved at very short notice and they were able to accommodate my change of circumstance with zero fuss. And on the day of the move, Kirk and Gaz were absolute stars - I just felt so guilty sitting around whilst they were working so hard!

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Excellent from start to finish. Move was planned and executed expertly, I unsure what we would have done without them. Will be using them again. Service on the day was excellent with the removal guys working above and beyond their remit to ensure all belongings were placed as requested.

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Top marks for Straight There Removals. Friendly, strong guys moved my entire house in just a few hours no probs. Arrived about 9.. all over by about 1. I was worried about how the day would go but I'm really glad I chose this company. Highly recommend. I also paid quite a bit less than the quote on the site. They actually come out and see roughly what you need moving. As I had less, I paid less. Always worth giving them a call. Good luck.

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The team were polite, courteous and worked so hard to move us swiftly and efficiently. They reassembled furniture with lightening speed at the new house. We are moving again in 6 months and will definitely be moving with them again.

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Chris, We moved at the end of November and we were let down by another firm but in hindsight, it was a blessing. Straight There came to our rescue. Your team, Chris, Kirk and Craig are a credit to you. They arrived promptly and I have never seen a house fill up a truck so quick. The guys were professional, took extreme care over our goods. We had some good laughs with them too which made it a great experience. At the other end, they unloaded just as quick and put all our possessions in the right rooms. They were fab! I would definitely recommend your firm and if we were to move again, would use you again. Thanks to you and your team and making our move seamless.

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Straight there removals offer a very cheap price and there were hiccups on the day, the lorry that was quoted wasn't big enough for the job, really two 7.5 tonne lorries were needed, this meant we had to wait for another one to become available. This did mean that we were in fairly late that day, 8pm, which did cause us some stress. The removal men were great, they had a tough job with little resources. They were polite, calm, kind and worked extremely hard that day/night to get us in. I cannot fault them. Nothing was broken (although not fully unpacked yet) and furniture was rebuilt in the right rooms for us. The manager of straight there removals has since been in touch with us and apologized and advised they did make some errors and they are working hard to fix them so it doesn't happen again.

We did get this job slightly wrong. We underestimated and underquoted the garden which would not of all fitted on the lorry safely or in the correct manner. To accommodate an additional lorry was sent because the small vehicle required was unavailable at that time. This mistake is not the first time but historically we quote correctly more than 99% of the time. You can rest assured we would rectify any mistakes made at minimal inconvenience to yourself and accept responsibility for fault in pricing without expecting you to carry the cost. This has been bought up in our last meeting. We can and will only improve.

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The service we received from Straight There Removals was fantastic. We opted for the packing service the day before the move, which was a god send. They managed to pack up our whole house in about 4 hours. On the day of the move, they were punctual and they worked so hard, always cheerful and friendly, nothing was too much trouble, even trying to get the sofa in to the new house, which proved a bit of a challenge. We had to wait about an hour outside new property for previous owners to finish packing up but there were no complaints, they sat and had their lunch and there was no additional cost, unlike other companies. They made the whole process stress free, they were very careful with all our things, I found the price to be very competitive with no hidden extras and the communication from Pauline beforehand and afterwards has always been prompt and very friendly and helpful. Have already recommended to a number of friends and wouldn't hesitate to recommend them to anyone else. What a fab company