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Customer ratings

4.8 out of 5.0 based on 292 reviews

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Straight There Removals LTD

Straight There Removals are removals, storage and relocation specialists, based in Oldbury in the West Midlands, just off Junction 2 on the M5. We cover areas from Birmingham, Dudley, Walsall and Wolverhampton and the surrounding locations. We can provide an expert service in domestic and commercial removals, storage and we can also provide packaging materials. For Straight There Removals, there is no job too large to handle and no job too small to consider!

We ensure that every customer we have is guaranteed a stress free move from the moment they contact us until they are in their new home. We manage this by making sure every aspect of your move and every need you have is catered for by our fully trained team – all at a highly competitive rate. All of our moves in our new fleet of vehicles are fully insured, regardless of the distance you are travelling to your new home.

We also offer a full range of packing materials, suitable for all types of moves – available at extremely competitive prices. A selection of the materials we can supply include: boxes, paper, packing tape and bubble wrap, and they are available individually or in batches.

In addition to the packaging materials we can provide, we offer a cleaning and a handyman service performed by professionals. Our handyman is fully insured, and will be able to assist with any small maintenance or repair jobs you may have. So if you need a home services solution, be sure to contact us at Straight There Removals.

We also have storage facilities available if required.

With our wide range of services we provide we can personalise our service to provide each of our customers with everything they need to make sure it’s a stress free and smooth process. From the initial planning through to the unloading - our friendly and expert staff will be with you every step of the way.

Straight There Removals – making your move easier!

Customer Reviews

Straight There Removals LTD

Average service quality  

Average value for money

4.8 out of 5.0 based on 292 reviews

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They damaged a valour gas fire but didn't tell us about it, didn't find it till a few days later

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Fantastic. I cannot thank Stuart enough for managing to fit us in at the last minute before the Covid-19 restrictions began. The 3 guys sent to move us were exceptional. Professional, careful, friendly and accommodating. Truly the least stressful house move I have ever had even though it was arranged at such short notice (move agreed 5.30pm and van arrived before 8am the next morning).

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Absolutely fantastic service; nothing was too much trouble. The removalists were hardworking, polite, and friendly. They took care with my stuff and everything arrived as intended. Watching them stack the removal vehicle was amazing - these guys must be Tetris champions!

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I can't recommend them enough. All the staff that I had contact with were friendly and professional: from Chris who came out to survey the house, Roxy in the office and Darren and Dave who were our removal men - they made a potentially stressful situation a lot more relaxed with their good nature and humour.

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They turned up almost 2 hours late to the house. They then took over 3 hours to make a 35 min journey to new house in one tiny van. The big van arrived hours later. So the move went on well into the night through no fault of our own. They broke a significant amount of furniture; a shoe cabinet, smashed mirrored drawers, broke a drum kit, broke a mirror, put up an expensive wardrobe only for it to completely collapse into splinters the next day, did not put up the bed and other two wardrobes or swing or trampoline as agreed. Will not respond to messages reasonably, considering legal action now.

I am sorry to hear that you were unhappy with our service. I would appreciate it if you could send me pictures of the damaged items. I do believe the team have been around as arranged prior with your husband and putting issues right that you have raised. We do say we turn up between 8 and 9am depending on the traffic on the day and I believe your team turned up just after 9am. it is important who is self-packing, that the packing is done in its entirety to reduce delays and an accurate list of what is to be moved is suppled. We do not dismantle and reassemble garden equipment due to the weathered condition.

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Great bunch of lads, efficient, great banter, professional and patient when our keys were delayed. Would recommend.

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Excellent service the removers were efficient and careful

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Have used them previously and found them to be reliable and handled my stuff with care and placed everything where I wanted it. Very happy

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The team of men made a very stressful day easy. They were very helpful and did a fantastic job. They consulted with me throughout and everything was put where I requested. Will definitely use them again.

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They did a great job, the guys were very friendly and professional, they were prompt and did the job with minimum fuss, furniture was taken apart at the leaving property and re-assembled at the destination. brilliant job for the quote.