1. Home
  2. Removals
  3. Directory
  4. House Removals London

Customer ratings

4.6 out of 5.0 based on 711 reviews

  1. 594
  2. 71
  3. 25
  4. 10
  5. 11

Ready to get quotes?

Instant quotes from up to 5 local removal firms

Get removals quotes

House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

Service quality

Value for money

on

Excellent service - their time estimate, helpfulness, and carefulness was all spot on.

Service quality

Value for money

on

They were three hours late into the job and took one of my boxes away with them in the truck. Didn't particularly like the way my items were 'arranged' inside the truck either. That out of the way, the two guys were brilliant in the sense that the evaluated what had to be moved and did a good job keeping out of the walls and didn't damage anything.

This was an afternoon move which had a guideline estimate of between 12 and 3. We arrived within the estimate and the client did not understand that the time frame meant we would arrive between those times, rather than arrive at 12 and work until 3. There was nothing left on the truck, and this had been confirmed to the client. We advised that he should check the first property and assume he did so. I am happy that as usual the teams did not cause any damage to his property or possessions, and the items will have been arranged on the truck in such a manner as to be conveyed safely and professionally, such that there was no damage. Our teams are very well trained and evaluate quickly and work efficiently to ensure a speedy and first class move at very competitive prices. Helen

Service quality

Value for money

on

I understood when booking that with the afternoon slot, they can run late (between 12-2pm), they said they'd ring me with an ETA at 11am (didn't call me), at 12:30pm I rang to get an ETA, he told me he'd ring the team and get back to me. No word so I rang again at 1pm to be told they were unloading another move, but it was a 45min drive away, and expect them in 1.5hours at 2:30pm. I rang at 3:30pm (2.5hours later), to be told he'd check and get back to me. No word. I rang at 3:45pm to be told he couldn't reach them which means they are still unloading... At 4pm I rang back and he told me that it was taking a lot longer and they might be with me by 6pm, but unsure. And offered a 9am slot the next morning (Sunday). I took the 9am slot. The next morning they were on time, and the actual movers were excellent (Stan, and I can't remember the other mans name), worked hard and got everything moved in one piece. I'd definately recommend the movers, and great value for money. But I wasted an afternoon waiting for 4 hours to have to cancel to the next morning. If they had of told me at 2pm it would be better to leave it until the next day instead of stringing me along. Also I made every phone call to them, and he only called me once, when he missed one of my calls. Dispite all this I would use again, but only with a morning booking slot.

I appreciate the feedback here and I do advise clients to take morning moves where possible however this does not always suit each move and often clients wish to take pm slots which avoid excess charges as usually completions have taken place by the time the move starts. We always advise that afternoon moves can be unpredictable in terms of arrival as we are governed by sale processes, physical moves and in addition, traffic which in London can be extremely heavy and frustrating. The client was kept informed as information was being received from the teams. We operate a first class service with very well trained, honest teams and we offer amazing value for money in conjunction with this. I am happy that the client was moved well and professionally and that he would use us again. Helen

Service quality

Value for money

on

I am just dropping you a line to say, THANK YOU to my 2 x fella’s who moved me from Hertfordshire to Cambridgeshire. Although the van was smaller than promised they did an amazing job. They were polite, very helpful and worked tirelessly until we were done. Congratulations on your choice of workers. They made what could have been a very stressful situation go very smoothly. Please pass on my thanks.

Service quality

Value for money

on

They did not arrive at the allocated time but 3 hours later. It seems to me they take lots of bookings or don't have movers available and just turn up when they feel like it. The excuse I was given was it took much longer at the previous move and then apparently the movers were stuck in traffic. It meant I missed my appointment as they were so late in arriving!

The client was made well aware that any moves booked for a PM slot are always estimated arrival times between 12:00pm - 15:00pm. This was explained and agreed with the client prior to the move. We moved the client quickly and professionally to their new property as agreed. Traffic can be unpredictable and we do our best to logistically minimise any delays due to this as well as keeping our clients informed of any issues as they arise. Contrary to the clients assertion that we over book, don't have movers or turn up when we feel like it, we allocate well and efficiently and certainly do not over book and most definitely have adequate back-up in the form of many well trained and professional movers. I am happy this move was carried out well and that we attended within the time frame given. Helen

Service quality

Value for money

on

Hard working, team who were on time and who did a good job packing and in the move.

Service quality

Value for money

on

Very good. Would recommend to a friend.

Service quality

Value for money

on

A very professional service, Jack was very informative about the service they provided and kept me upto date with ETA of the van. Fast and reliable company that I would recommend to others.

Service quality

Value for money

on

London Moving were fantastic. They offered us the cheapest quote for our move by a long way, which made me worry about service quality. But they called quickly to follow up and I was reassured by their helpful and professional attitude. On the day they supplied two pleasant and reliable movers, Martin and Fabio, who turned up on time, packed our things quickly and efficiently, and negotiated our flights of stairs without complaint. They had a clean and spacious van with loads of room for our stuff and everything was moved without damage. My only quibble was that they didn't supply us with quite as many boxes as we'd requested, and those they did send were lower quality and more expensive than those we had bought online, so I would recommend doing the same. But that said they were generally excellent and far cheaper than the competition.

I am pleased with the comments and star rating within this email. Our boxes are double walled, flat packed and brand new and we obtain them from the same place as the storage companies in London, however we are much cheaper and include delivery to most post codes within the London area, the client wanted 10 boxes which were delivered and I believe needed to wait until the move day for the wardrobe cartons which is standard procedure as these are at a premium and are easy to fill on the move day as the team are loading the truck. We only deliver brand new materials. I am very pleased that the client was happy with the packing and removals service. Helen & Jack

Service quality

Value for money

on

Good value, nice staff.