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Customer ratings

4.6 out of 5.0 based on 711 reviews

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House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

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The guys that did the removals were really nice and worked very hard for the entire move. Made our life so much easier. Would use again!

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London Moving were extremely helpful, professional and cost effective when compared to other removal companies. I have recommended their services to friends and will use them again when required. The 2 men that helped with the moved were focussed, considerate and knew what they were doing. Nothing was much trouble. Thank you. I have recommended reallymoving site to friends too. Great and effective service.

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Really excellent service, I was working to very tight deadlines moving out and the guys were absolutely amazing! Really efficient and helpful also. Nothing was too much trouble for them and Helen was also very accomodating and helpful from start to finish. All in all they made a very stressful day a lot easier.

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Would definitely recommend London Moving. The move went quicker than expected and therefore came in cheaper than the quote given. They arrived a little late (30 minutes) but called in advance to let us know a previous job had over-run. Our wardrobes were too large to move whole so they took the time to take them apart carefully and put them back together again at the other end. They forgot the wardrobe poles but rushed back to fit them when they realised their mistake. All our possessions arrived safe and sound and in the correct rooms. Both guys were friendly and made the experience easy for us. Would use them again!

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The guys were great! they were on time and hard working.... Helen was so helpful.... I would recommend them to anyone!!!

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No further comments

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I just want to say a huge thank you to the guys you sent, they were very professional and did a fantastic job. I would definitely recommend your company because of the job they did. Thank you again.

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We moved over two days, two separate moves, it was quite complicated but Helen did not hesitate to accommodate us, her staff just could not have been more helpful, they do such a hard job and I was stressed, they constantly assured me everything was fine and were cheerful and kind all day. One of the moves was to put everything into storage and the storage I had booked should really have been bigger , but martin and his colleague were so careful about packing it that it all went in, goodness knows what we would have done otherwise. On the first day David just smiled all day and kept me from falling apart! We will need them again soon to get the stuff out of storage. I would not hesitate to recommend london moving and have already done so to one of my friends who is moving soon. I would like to thank them so so much.

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I found the service excellent, the guys who did the move were amazing. Nothing was a problem, they wasted no time at all, highly efficent and very friendly. reallymoving most certainly pointed me in the right direction so I was very very happy with both services

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Whilst the service they provided was good - i.e. our stuff got moved quickly and efficiently - we had considerable stress and problems at the start of the day... two men arrived, one immediately announced he had food poisoning so wouldn't be able to do much. Having called the central office several times another man was sent out but the first appeared to recover remarkably quickly once he'd woken up a bit (!). THe van was messy and required the men to spend 15 minutes tidying it before they could begin the job. They did not bring a trolly despite my specifying the tricky access to our place via lifts etc. This meant the move took longer than necessary until the second man arrived with a trolly.

This was a pack and move and the first hour was deducted due to the fact that a 3rd man was needed as the porter was feeling very unwell. The first 2 guys packed diligently and efficiently during the first hour and the 3rd man arrived within 45 minutes of the call so no loss in time or effort was actually experienced. As I understand it once the porter began to pack and had the assistance of the 3rd man he began to improve and decided to continue throughout the process. I spoke to the client once over the phone she informed me that the porter was sick I called him immediately and he confirmed that he had indeed caught a virus from a different driver which was supported by the fact that this driver was away sick, it became apparent that this was a virus and obviously beyond my control. I dealt with this immediately by sending a 3rd man to assist at no cost whatsoever to the client as I was concerned about the porter as well as the move. The 3rd man was there within 45 minutes and the client did not pay for the first hour despite the fact that the porter and driver continued to pack throughout and completed the packing before his arrival. Unfortunately they did not have a trolley as we discovered that theirs had a puncture and was left in the depot to be fixed.This was quickly remedied by the 3rd man having a trolley/sack barrow so again no time was lost nor any inconvenience experienced by the client as the relocation part of the process was not due to begin until the pack part was complete. The truck had collected recycled boxes the evening before (20) of them which had to be stacked to the side of the truck so again hardly a "messy" van. The pack part of the process did not take any longer than it required and in fact the client gained the advantage of having 3 men on a 2 man job at no extra charge and it stands to reason that the task was completed much sooner and that she received the first hour free. Things happen within the service industry on an every day basis and we make every effort to ensure that these are rectified as soon as possible and that this happens with the least inconvenience and stress to our clients. Customer satisfaction is of paramount importance to us and I am happy that I dealt with this clients requirements to the best of my and my teams abilities and I feel this is reflected in her choice of 4 stars which I am very happy with.