Cosey Homes Chartered Surveyors

Fantastic service, very thorough and professional yet easy to understand. Very grateful for their speedy response. We have decided not to continue with the purchase on the basis of the information provided in the survey.

All was good. Experienced a slight delay waiting for our report over the 5 days promised.

Organising the survey was very easy and efficient. The report was very thorough and I was kindly able to meet the surveyor in person towards the end of the survey. The surveyor and report provided valuable information that we would not otherwise have had. The only negative is that it took 10 days to receive the report rather than the estimated 5.

Fantastic, the surveyor was brilliant, I couldn't believe how extensive his survey was. He found problems with property that could have cost me as much as £20,ooo or more. I pulled out of the sale.£384 very well spent.

Fast service and friendly. Only dropped marks as the report was not on time and I had to chase. Still worth the money.

Fast, efficient and great communication.

The report was received almost a week later than advised due to ‘quality checks by the director’. The received report was poorly written, and some sentences made no sense at all. This report was evidently not quality checked properly, so the delay was not justified. The report was lengthy. I felt there was a lot of information written under each section of the report but the majority of the information was general guidance rather than being specific to the property. I made a complaint as per their written complaints process and it took nearly two weeks for a response (once I had emailed advising I would take it to the next stage). The company director called and talked through the report, giving his personal view and took note of the views I had on the quality of the report. Thanks Helen

The staff were friendly and helpful. The survey was in great depth to the finest detail. Was very helpful and put our mind at rest before purchasing the property.

Quick, simple and straight forward process

Very helpful and didn’t push for business. They could explain every part of the process.