4.7 out of 5.0 based on 147 reviews
Up to 4 instant quotes from RICS Registered Surveyors
Based in London and covering the Home Counties, Kelly Associates have been established for 20 years. Our team of RICS regulated Chartered Surveyors belive in the 'old fashioned' approach - we want to make our clients feel well looked after, having received an efficient, professional and friendly experience.
We offer:
Outside of our residential services, we also offer commercial building surveys, dilapidations and party wall.
We are happy to offer free initial advice, so if you're not sure what kind of survey you need, or how to proceed, please do get in touch.
Kelly Associates
Average service quality
Average value for money
Service quality
Value for money
VB on 26 Mar 2019
Excellent and easy to use website generating quotes catered to our individual situation. We decided on London & County based on price and Trust Pilot reviews, which were clearly displayed. Marie answered queries within 24 hours and her communication was fantastic. We received the Building Survey ahead of schedule and it was detailed, easy to read and informative and it helped us to renegotiate the price of our property!
MRA on 16 Mar 2019
Extremely fast and reliable.
Sam Hardman on 6 Mar 2019
Marie was great to deal with, responded very quickly to every email or query I had.
Steve b on 5 Mar 2019
Excellent service and staff. Cannot fault them
Josh on 4 Mar 2019
Professional organisation; quick to book in my survey and made sure to get it completed quickly as requested. Detailed report with clear descriptions gave me confidence that surveyor had been thorough. Slight clerical mistake on copy of report first given to me but was quickly rectified the same day after I notified them. Cheapest quote I found but service couldn't have been better.
Abdul Chowdhury on 22 Feb 2019
Took a long time to carry out the survey (12 days after instruction) then over 7 days to get the report. No response to a follow up query and the survey wasn't exactly cheap. The content of the report was ok, but if I'm paying £630 I expect a prompt response to any post report queries. Wouldn't recommend this firm as there are plenty of alternatives available at a similar price.
Thank you for your review. I have personally looked into your comments and I can confirm that we were instructed on 4th February and were permitted access by the estate agent on 13th February. Unfortunately, this delay is out of our hands as we can only inspect a property when we are permitted access. We did in fact attempt to gain access sooner but were told that this was not possible. Your report was then issued within 4 working days following the inspection, which we consider reasonable and in line with our terms of engagement. Regarding your follow up query, you simply asked whether the purchase price was a fair reflection, given the condition of the property. The report did in fact answer this query quite succinctly and we did, respond by email reiterating this. Having reviewed your comments we are happy that we provided our usual high level of service, but are sorry that you are not happy.
Tom on 22 Feb 2019
Marie was incredibly friendly and organised the whole thing very quickly. Pleased with the service provided.
Steph on 22 Nov 2018
I thought the speed and the professionalism of this company was second to none. I would use them over and over again.
A. B. on 18 Oct 2018
Timely service and what seemed to be a thorough report.
Kathleen on 10 Oct 2018
I think the quote delivered the kind of report I expected, and the surveyors were very clear about what they did and did not evaluate before the survey - very clearly laid out and easy to read and understand
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