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Customer ratings

4.3 out of 5.0 based on 88 reviews

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All Moves UK Ltd

All Moves UK is a family run business based in Nottingham, Derby and Leicester offering a professional and quality service.

Over the years we have gained great experience in the removal industry, offering a first class service no matter the size of the move; we take the utmost care with our customers' possessions and treat them as if they are our own.

Through the years we have grown due to demand into a large fleet offering varied services within the removal industry. We are specialists in the removals business, and in particular the transportation of household goods and office furniture.

Removals - For peace of mind

We are certified members of many trade associations including BAR, TSi approved, Derbyshire Trusted Trader, FSB and RHA. We go through vigorous checks to qualify for one more reason to give our customers extra peace of mind when it’s time to make your choice of remover.

Our total commitment is to providing a professional and personalised service and we understand the importance of logistics to make your day stress free. We pay a visit to your house for free for a pre-move survey to see what equipment will be required to ensure a smooth move.

Our friendly staff, who are all fully trained, uniformed and CRB checked, will be there to make the progress of your move simple. We understand that there can be delays on the day, our teams keep a light hearted approach to every day moves, handling goods carefully and safely transporting belongings from your house to your new home.

We offer a range of services; from a fragile pack to a complete pack and unpack service, or the dismantling and assembling of furniture. Our estimator and office staff will ensure that your quote will be simple to read and very understandable. In our quote we will provide a full cost breakdown so you can tailor your move to suit your budget.

Storage

Should it be needed, we offer only the best storage facilities for our customers in Nottingham, Derby and Leicester.

Awards

We have won the Excellence award for outstanding customer service for 12 years running, plus the annual A.C.E award for the last three years; this makes us the highest award winning company in the Nottingham, Derby and Leicester. 

Gordon is very passionate about the removal trade and likes to be involved and active in many areas. He has just been voted as a director of The Association of Independent of Removals. The role will be making sure the criteria is of a high standard and helping improve standards within the trade with training. He has also just been given a role by the BAR as National Council Representative for the East Midlands area, which is an important role as this is a valuable link between BAR/The Board and The Membership

Please look at our award page when viewing our website. All Moves UK Ltd was the winner of AIM Domestic Mover of the Year 2019. 


 

Customer Reviews

All Moves UK Ltd

Average service quality  

Average value for money

4.3 out of 5.0 based on 88 reviews

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Friendly staff and they took lots of care to make sure that nothing got broken, smashed etc.

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The number of quotes provided is quite small, some of the quotes were very unclear and you still had to contact the company to get an initial quote!

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Dear Laura/ Kelly, Just thought I’d drop you a note to pass on my thanks for your ‘companies’ help with my move. The lads where great and the price was “Great Value”. I will be using you again! Thanks again.

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i found the people at all moves very friendly, very helpful, and hard wokers.

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Reallymove responded very quickly.I was impressed by both the speed of response and the level of information provided on the quotes. All Moves did what they said they would do and in a very professional manner for the agreed price. I am a very happy customer.

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One of the 2 guys was really good, the other was clueless. The main problem was the van which was soaking wet inside and none too clean.

This was when we had horrendous rain and could not be helped, all items were covered and nothing got damaged, plus the extra person to which was no charge was a trainee and first week learning his job.

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The company are a disgrace, They sent the smallest van i have ever seen, so we got done before midnight I did 12 trips in my own van. The lads connected the washer up which I told them to leave but they said "no its fine its on now", to my horror we got us in the morning to find 1 inch of water all over the kitchen floor. we phoned Gordan about this and the price. His attitude was, "They should not have connected it they are not insured and it was tight when they left, and it took longer than priced so you have to pay the day rate". Which we was not told. He also said you should have left the garage to the lads to come back and do a second trip, which in my veiw would have held up the lady moving in and is very unprofessional

If you look at Nigel's enquiry the vehicle sent was more capacity, our team offered to go back for the garage to which was a workshop which was not told to us and he refused, he was informed own risk on washer, plus he had major delays for keys and we could not unload till 4.30 this is why we have a capped price.

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Sorry in addition to my previous comments. I paid a deposit of £50 for packing cases which I was told would be returned as soon as I was ready to have them collected. I was told that the firm were often in my area. I was offered a collection in an afternoon on the next day. I did not pick up the email in time and have emailed to try to get another collection a few times with no answer so now have had to dispose of them myself just to get them out of the way.

As agreed with Susan we would pick up when we are round her area as quite far out, she would not answer phone and when emailed to let her know we would be in area to which we were not in, we got a reply a few days later saying she did not get the email in time, I tried to re-arrange but could not get hold of her.

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Decent service

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Excellent service. Would highly recommend.