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Customer ratings

4.8 out of 5.0 based on 292 reviews

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Straight There Removals LTD

Straight There Removals are removals, storage and relocation specialists, based in Oldbury in the West Midlands, just off Junction 2 on the M5. We cover areas from Birmingham, Dudley, Walsall and Wolverhampton and the surrounding locations. We can provide an expert service in domestic and commercial removals, storage and we can also provide packaging materials. For Straight There Removals, there is no job too large to handle and no job too small to consider!

We ensure that every customer we have is guaranteed a stress free move from the moment they contact us until they are in their new home. We manage this by making sure every aspect of your move and every need you have is catered for by our fully trained team – all at a highly competitive rate. All of our moves in our new fleet of vehicles are fully insured, regardless of the distance you are travelling to your new home.

We also offer a full range of packing materials, suitable for all types of moves – available at extremely competitive prices. A selection of the materials we can supply include: boxes, paper, packing tape and bubble wrap, and they are available individually or in batches.

In addition to the packaging materials we can provide, we offer a cleaning and a handyman service performed by professionals. Our handyman is fully insured, and will be able to assist with any small maintenance or repair jobs you may have. So if you need a home services solution, be sure to contact us at Straight There Removals.

We also have storage facilities available if required.

With our wide range of services we provide we can personalise our service to provide each of our customers with everything they need to make sure it’s a stress free and smooth process. From the initial planning through to the unloading - our friendly and expert staff will be with you every step of the way.

Straight There Removals – making your move easier!

Customer Reviews

Straight There Removals LTD

Average service quality  

Average value for money

4.8 out of 5.0 based on 292 reviews

Service quality

Value for money

on

They were superb! The lady (?Sue) who came to do our quote was prompt, efficient, friendly & gave us confidence that we were in professional hands. A straightforward & very reasonable price with no gimmicks & nothing to pay up front, & all clearly documented. On the day, Stuart & Kelv arrived promptly, were friendly & keen, worked incredibly hard & were both really helpful & respectful of our belongings. It felt like nothing was too much trouble (eg the steep cellar steps at our new home or the stuff that wouldn't fit the stairs & had to be dismantled then reassembled). Everything was placed where we wanted, beds were ready to make up, everything clean & no damages. A wonderfully stress-free move!

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A pleasure to deal with from start to finish. Pauline who came to give me the quote was very nice. On the day of the move Stu and Rob were really helpful and worked hard. Couldn't fault any of it. Would highly recommend.

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The guys worked really hard, had to stay much longer than we'd all anticipated, took apart and put together furniture that wouldn't go up the stairs and, although we were kept hanging around for ages waiting for keys, were very patient.

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Fast, efficient and affordable! Great service, I would definitely recommend.

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The actual removal guys were extremely helpful and flexible. They had a long distance to travel but were so patient and nothing was too much trouble.

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Genuine, efficient, family removals. Good communication throughout the move process. Great value for money. Everything was packed and moved so carefully. The team (Gavin and his colleagues) worked practically non-stop and nothing was too much trouble. Really pleased I chose this firm - would recommend them to all.

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Outstanding company that I would recommend to anyone. We were out and in (we already had the keys) by midday on Bank Holiday Monday. Now that was great service!! Excellent quality packaging provided and included in the price. Guarantee any day if you book early enough - they always have about 6 teams working a day.

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I was really impressed with the quote communication from the company prior to moving. On the day the van couldn't fit all of my furniture in so 2 trips had to be made prolonging the move by 4 hours.The guys were nice but one was clumsy leaving me with a hole in the wall on my stairs in the old house and it was so late (7pm) by the time all of my things were in the new house I just wanted them gone so I didn't get the beds / wardrobe put back together as expected. A few days later I went to retrieve my dining table from under piles of boxes in the garage to find that it has huge scratches down each side where it appears to have been scraped against a wall, then I discover that my dining table is too big to go through the garage - or any other door at the front if the house! Really unpressed with the lack of professionalism in the end however I was so fed up by 7:30 we sent them home and signed the paperwork without checking everything. I had recommended them to others but have now retracted this.

The feedback from this customer rated us as 10 out of 10 on our questionnaire. I have had no contact from her regarding any damages and have also tried to call to understand this comment. After consulting the team items were put in the correct places as told and were unaware of any damage caused. The table was placed in garage at husbands request which the lads had to return for with a few garden items that took no longer than an hour. This was for safety reasons in order to prevent damage risk. Access was not great which caused the late finish as a fence panel had to be removed for access with some items.

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Rob and Craig were allocated to help with our removal and they were great lads. We had a good laugh and they made moving home simple and easy. A chocolate digestive and plenty of tea helps them, through the day and I would certainly recommend Straight There Removals to anyone looking to move. Boxes and tape were included and extra boxes provided when we realised how much stuff we had amassed over time.

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Helpful, efficient and cheerful, which on a stressful day was wonderful.