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Customer ratings

4.6 out of 5.0 based on 711 reviews

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House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

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Communication was brilliant beforehand, the two guys were early and worked very hard. They were very polite and helpful,

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They arrived early and got straight on with the job. Very professional and accommodating. Really great service I would definitely recommend them.

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The service was great, we had to change our move date at the last minute and Helen was very accommodating, allowing us to change the date and time of the booking. On the day of the move, the van was there on time and the guys were so quick and efficient, all items moved with no problems at all. Thank you! Louise

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The guys were very nice but could potentially have been quicker. Still it was a hard day's graft and they didn't complain and worked hard.

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Thought they were excellent Very professional Would certainly recommend to anyone

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Guys worked really hard and move was completed in super quick time. However they were 2 qtr hours late and whilst there was a good reason I had to chase to find this out. A courtesy call would have been greatly appreciated. Would I recommend? Lateness aside most definitely.

It is the season of virus' and we are no exception to those spreading as anyone that has children or works within an environment where such things can pass quickly will know, it is beyond our control. The porter was sick in the early hours and attempted to work however had to fall on his sword and take leave en route. I do advise my drivers and porters to not attend if they have such sickness as I am aware having a family of my own that to inflict such sickness on others would not be acceptable. In the majority of circumstances, we are given notice by the teams however this season there seems to be a sneaky stomach flu that takes hold very quickly As a small company we have the advantage of being close and able to react quickly to such events and we had a replacement porter arranged within the hour and although we ran late the job was completed in 2 hours and the client paid way less than estimated and was not left with a virus. He chose us because of our reviews and judging by the stars awarded he feels the same as the many other clients that had a positive experience with our company. As I said on the day I apologise wholeheartedly and in the end, all was well and he received a fantastic value for money move without germ warfare ! H

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Excellent and professional service. Highly recommend

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The removalist were very friendly, arrived early, worked an extra 10 minutes for free, offered a free ride in their truck to the new location, were very careful with moving items and were the cheapest quote. I would use them again and highly recommend to anybody moving.

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Really friendly guys that came and were very organised. Took great care when moving and storing items in the van. They were very experienced. Was very impressed. Made the move less stressful

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We had a substitute driver making them an hour late for the agreed time which no one called to let us know about. The driver was extremely rude at the end of the job and refused to even look us in the eye or say goodbye. He said he wanted to keep some of our furniture we weren't taking with us and then at the end said he didn't want it and dumped it at our new house. The driver argued over the length of the breaks he took before admitting he took them. They took 6 hours to move a two bed house - half the time of Pickfords. Really horrible way to end the move, and all in all a very unpleasant way to move house.

We have never received a complaint from this client. There were no damages or breakages and we ran late because the first team Leader was taken sick. We arranged the replacement at very short notice and on a Saturday this usually is fine as completions are more flexible. The client was not happy with the team from the start and made the men extremely uncomfortable throughout. At no time did she call the office to voice any complaints and agreed the 6 hours, again I was not aware of any complaint in that regard. I am happy it took half the time of the other company mentioned though! We did not agree to dispose of any items and maybe the client thought this was in place however it was not. The client called 3 days after the move to find some bolts for a table which I directed her to in the garage. She was very rude however made no complaints nor offered any feedback in respect of the move. The team did say that they felt uncomfortable and anxious because of the clients behaviour throughout. Of course we know how stressful moving can be and regardless of the hours delay it is in our opinion far better to get to the move as soon as possible and provide the very best service that we can, which of course on this day we did as usual! We only charge for time used and the hours delay of course, was not charged for. Helen