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Customer ratings

4.6 out of 5.0 based on 711 reviews

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House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

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Great moving company, really professional quick and very careful with out stuff and the guys that came over were friendly too. Was also very competitively priced. All around very pleased with the company.

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Everything was fantastic - we were thrilled with the service we received. Everyone was very professional and all our possessions were moved with absolute care. Helen in the main office was great and organized our two moving dates seamlessly. Would highly recommend!

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Excellent company. Really efficient and friendly men that made our long distance move easy and stress free.

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On the whole we were very happy with the service provided and would use the company again. They worked extremely hard and quickly. Our only issue was that it took longer to pack up and load than anticipated, and my husband had to help. He didn't mind doing this at all, but we felt the quote could have been a bit more accurate. Even though we had to pay more than we had expected, we did feel that they provided a good service with minimal fuss, so didn't get too upset about it. And I think they would still be cheaper than many of their competitors.

I am happy with this feedback, it is honest and reflective of the service received and we are indeed very competitive! Sometimes clients have more than they thought and therefore the process needs a little longer, also to undertake a packing service it requires care and attention and this client had a very long walk between the building and where the truck had to be parked at the collection point, this added to the task which the guys took in their stride and as usual provided a first class service reassembling everything and ensuring that all items were delivered intact and with respect. I actually gave the clients a discount which was equal to the excess time it needed as I wanted them to leave happy having had a positive experience with our company Can't say fairer than that!

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I found them to be very reliable, and delivered 110% on what was originally agreed. They arrived on time, worked tirelessly on the two days they were with us and went above and beyond to help us. We used the packing service the day before the move and this was worth every penny. They made the whole process as stress free as possible and the team were very professional.

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They were really professional and it a fantastic job. Will recommend them to anyone with.

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London moving agreed a fixed price with me after getting all furniture, dismantling and assembly details. They also agreed twice to move the date. The two movers were good and careful. However at the end the company rep tried to charge me more money, in spite of fixed cost contract, stating conditions that they never agreed with me. When I refused and said that I will leave a poor feedback if they continue insisting on more money, the representative called me names. This ruined an otherwise good experience. The admin did not turn out to be professional and courteous in the end, and I will not recommend them to any one.

This is not a fair representation of what happened. The client was given an excess charge in wiring before the move and agreed to this. He changed his date many many times and we were accommodating and made no penalties despite always doing this at the last minute. The move took the time it needed to be carried out well and as per his 5 star service level feedback shows above. We moved him on a bank holiday and he was well aware of the excess charges and simply refused to pay them. He threatened to provide a bad review if I continued to pursue the excess charges that he had agreed which were justified and reasonable and agreed in advance. I told him I thought he was a 'bad man' for threatening a poor review and that this was nothing more than an attempt to avoid paying that which he had agreed to. Thankfully 99% of our clients are not like this and we are very trustworthy in the way we conduct our business. We do not take deposits not do we implement penalties for changes of date or time. We just accommodate these as they are required. I instructed the client that it was ok I would pursue him through the county court for the difference in excess that he owes and this will be done. It is an outright lie to say that I called him "names" I admit to saying he was a bad man following his refusal to pay and threat of a bad review. He is a bad man.

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Great service removal team were friendly and efficient. The only downside was that they came over 2 hours late so that slowed down the process as the traffic was heavier etc.

We advise all afternoon bookings of the potential for delays and our time window of arrival is between 12 and 2-3pm. The team arrived at 3pm so just inside the window of arrival, we are very honest up front about the potential for delays caused by traffic and morning moves and will only accept moves for the afternoon on this basis. This was a last minute booking taken on the understanding that we can only provide guideline estimates of arrival.

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Great company. Second time using. As usual the job turned out to be bigger because of a miscalculation in storage space required! The guys took it all in their stride and good humour as usual. I absolutely hate moving flats but they take the stress out of it. Put stuff in boxes, give them the keys and relax. Even took a bed down for us because we didn't have the right tools. Couldn't recommend highly enough. Cheers Helen and Mirek.

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Fantastic service - the removal team was absolutely relentless, they worked non-stop until the job was done, and were really decent, friendly and professional guys. Everything was packed safely and securely, with nothing broken. Good value for money, would definitely use again, very happy. Thanks!