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Customer ratings

4.6 out of 5.0 based on 711 reviews

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House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

Service quality

Value for money

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London Moving were flexible and cooperative, generally good value for money. I was able to change the moving time at the last minute and they were able to accommodate me. I had to do quite a bit of chasing up myself to confirm the booking and to ensure someone came out to me beforehand to assess the size of the job. Without this chasing i'm not sure if they would have turned up on the day with the wrong size of van. But generally good service. The men on the day (one Italian and one Lithuanian) were very helpful and got straight down to it and even had enough time to watch the big Italian football game at the end of the day! I would use them again.

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They are absolutely brilliant and couldn't be more helpful. Helen always answered any questions I had. The 2 men who came to pack / unpack worked very hard. Nothing was too much trouble for all the Team. I would recommend them to anyone

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We unfortunately did not have the greatest experience with this company. First, I would like to stress that the guys that helped us with the move were nice, strong and quite quick. However, I have a feeling the company must have forgotten our booking. We were scheduled for 10.30am, when I called shortly after there was no answer. Helen called me back shortly thereafter and told me that there was a problem with the van and the guys had to turn around but they should be with us within 30 minutes. Long story short: after a 2 hour wait, during which I constantly had to ring to find out why the movers had not arrived yet, two guys arrived with a big van and it very much seemed like they had to scramble the team together (no company specific uniforms as the website suggests, doesn't matter much but still, not quite what was advertised). They seemed unprepared and a bit flustered at first and after a while called a third guy to help them. We did our fair share of heavy lifting and the third person eventually arrived as we were ready to head to the new location. On the unloading end, we managed to get it all done, but had to rope in a friend of ours as well, who got a good workout. Bottom line: the guys were good and strong, but it was not the professional moving service we thought we booked. Better communication and preparedness would have gone a long way. Moving is stressful at best, so having the added worry of a 2 hour delay (on a tight schedule) and slightly frazzled movers was not ideal. We chose this company because of the excellent feedback, ratings and price. I trust that our experience was an outlier.

There had been a technical issue with the truck, we sorted it and got the team en route as quickly as possible. This was a Sunday move and these are more relaxed in terms of timing which is why the client was offered a 1030 start. In the service industry things happen that cannot be foreseen, we dealt with it immediately and responded further by sending a 3rd man. The team member without his uniform was the 3rd man called in and I would imagine Sundays are the usual washing day for the men having worked through the week. Far from being frazzled the team were nice, strong and quite quick according to the client. They were charged a very fair and reasonable rate for a very successful move which may have started later than we would all have liked, none the less was carried though to a speedy and amicable conclusion. No breakages or damages were incurred and I am happy that the move went as well as it could have done given the later than desired start. I called the client back once I saw the missed call and I kept them informed via text of the eta and the teams position via Tracker.

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Arrived on time (actually slightly early), the movers were polite and efficient and we were very impressed with how hard they worked. Nothing was broken during the move. There were a few scuffs on the walls during moving in but not really an issue. I wouldn't hesitate to recommend this company, especially at the price which was far cheaper than other quotes I received.

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London moving helped us with our move on a Sunday and with their help everything went smoothly. They were professional and very good, they got on with it and the move went according to time. Helen was also very friendly and provided us with excellent customer service and helpful hints re the move. Will definitely be using them again if we move in the future and I would highly recommend London Moving.

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Excellent all round service. Movers were fast, professional, polite and very diligent. All in all a great service. Helen was great in advance to set it all up.

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Very good. Removal men did not waste any time and got straight down to the job. Also liaising with Helen back at HQ was easy and efficient.

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I have used London Moving twice now and they are simply excellent. They are straightforward and hassle-free to book my move with them and I've been extremely satisfied after both moves! For this move, the guys were supposed to arrive at 9am. They arrived at 8:45am and the van was loaded by 9am! I was so impressed. They were then so quick moving me to my new place and helpful and courteous throughout the move. London Moving are great value for money - all other quotes I had were far more expensive. I would really recommend these guys and wouldn't consider using anyone else. Thank you!

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Very helpful and friendly service. Provided free packaging materials delivery and went out of their way to ensure a smooth moved, despite a few minor hiccups. Took extra care with all of my goods. Highly recommended.

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London Moving were fantastic to work with; flexible, cooperative, very efficient and great value for money. We wanted to change our moving date at the last minute and they were able to accommodate us, which was so helpful. Very impressed and would definitely recommend to anyone. Thank you!