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Customer ratings

4.6 out of 5.0 based on 711 reviews

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House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

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They worked fast, carefully and efficiently. We'll probably hire them again for our next move.

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Sorry this feed back is late had trouble getting the internet up and running. I was moving 70 miles, the house was packed it was time to choose a removal firm. I had a number of quotes from reps who came around, none filled me with any confidence. I called London Moving and spoke to Helen, she wanted my estate agents details to get the pics up on screen, she called back within 3 mins, we went through the house room by room. She outlined the service and sent the contract through refreshingly clear. I had a lot of gear to go. Two days before a reassuring email hoping all is going well? The team we had was Helens A-TEAM they had two large purpose built, double axle vans which were so low at the back you just stepped on to load. The guys were very friendly, and fantastically hard working, they swept through the house like a Tsunami taking everything right down to our potted plants and garden ornaments more than I thought possible. Within 3 hour they were on their way. It was the same at the other end, every thing was put where we wanted it, Brilliant can’t praise you enough.

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They were amazing right the way through. Our move date kept changing and they were really flexible to accommodate us. They were really helpful with the packing materials. And the guys on the day were absolutely fantastic. There was nothing they wouldn't do, we're so friendly and helpful, punctual. The whole moving day went really, really well - a large part of this was down to the London Moving guys.

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Did exactly as promised apart from the price, great job took care with my belongings

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Fast, efficient service on moving day. Handle property with care and attention to detail. Really could not have been any better. Were also able to accommodate a request to dispose of some unwanted items at short notice (not as good value for money as the removals service, but still not unreasonable). I also appreciated having packaging material dropped off for no extra charge. The one down side was there was some confusion over charges for packaging materials. There was an attempt to charge for materials that hadn't been delivered (never mind used). When I queried this it was corrected after a bit of back and forth, but was enough to take a single star off the final score. All the staff were friendly and cheerful, which is a big plus on what is generally quite a stressful day. I would certainly recommend them to others and use them again.

I'm ok with this. This client was lovely and yes we did make a mistake on materials delivered as we had two clients called Rafe in the same week! All corrected and a great service provided. Thanks to this client for his feedback and custom. Helen

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Kept me up to date with the developments. Friendly hardworking guys, took extra care with my furniture. For example the covered mirrors and furniture in protective material before storing this into the removal van. I would definitely use this professional service again.

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Very helpful, great value for money, was kept informed of what was happening all the way through, the removals guys were on time and really good. Thanks!

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Communication could be better. Wasn't sure if I'd actually booked them and had to ask about how payments worked. On the day of the move, I had to phone a couple of times to find out where the movers were (they arrived right at the end of a 3 hour window). It would have been useful to know when they were arriving. In fact, it was just by chance that I saw them arrive (at our block of flats) otherwise they might have had trouble getting in - I'd already advised that they need to call me on my mobile as the intercom doesn't work and yet that's exactly what they were about to do before I approached them. Quote went up by a lot (from £120 to £275 + VAT) after I provided a list of furniture and an estimate of number of boxes which I thought was quite a lot. On the positive side, the movers were quick, efficient and polite (if not very communicative).

The quote of £275 plus vat was given before the client booked so this makes the matter sound as though the price escalated after ... It did not ! The client moved from London to St Albans and wanted an afternoon move to avoid excess charges. He was advised that the arrival would be between 12 and 3 which it was. He called on the day and stated that his baby needed to be in bed by 7pm! Having agreed that he was happy to accept an arrival between 12 and 3 with an estimated duration of 4 hours to load , travel and offload which in fact our team took less than 3 hours to do so had his family settled by 545!! Knowing that the baby needed to be settled by 7pm I offered the client the chance to have the cot reassembled and unfortunately as he had opted to dismantle it he could not find the fixing screws and bolts. Everything was as it should have been and the team provided a first class service for £275 plus vat as agreed with the client before he booked. I am very happy with the team's performance and the service provided and that we met all requirements and I fact exceeded them in terms of speed, efficiency and service. Helen

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Very impressed. Professional, fast, polite.