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Customer ratings

4.9 out of 5.0 based on 747 reviews

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Knights Move

Knights Move, based in Pontefract and Leeds, offer a nationwide 24-hour removal & expert packing service to both domestic and commercial customers.

Our dedicated and experienced team offer a professional and reliable service at all times.  We can provide:  Expert Packing Service with bubble wrap, tissue paper, tape, boxes, Wardrobe Boxes, Sofa & Mattress covers. For your peace of mind we are fully insured.

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"I have to admit that we are very satisfied with the service you all have provided from beginning to end. It was all very personalised, organised and managed very well. The team was very friendly and professional. In summary the job was done best and to our satisfaction.

There were three quotes less than yours but we chose you and this was right decision.

We would certainly recommend friends about your company and I hope you will continue to provide the best service. Thank you." S.R.

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Knights Move - Providing House Removals in West Yorkshire

Customer Reviews

Knights Move

Average service quality  

Average value for money

4.9 out of 5.0 based on 747 reviews

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Moving home is an incredibly stressful event of which Knights Move removed all that stress with their equally incredible service. It's very unusual to find an organisation who entirely deliver on their word. Knights Move are an outstanding removals company led by Mike Hill who has fantastic professional & friendly staff. Dion & his team of 5 gave us complete confidence as they eased through the removals process; they were very careful with the property being loaded/unloaded, covered large items with protective coverings & lay floor protective coverings ensuring no dirt entered our home - this just shows the extremely high levels of customer care they deliver. We fed them at lunchtime, but this was the only real break they took. I can wholeheartedly recommend Knights Move for your removals & will definitely use them again if needed. Mike Hill provides a very personal service and was also very flexible with expected changes of moving dates, making all efforts to accommodate us. Thank you Knights Move, Mike Hill and Dion+team.

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Great help, very punctual and the people were very personable.

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They arrived on time and were very helpful and the lorry was soon loaded. They were keeping to deliver 2 days later and on that day they were sitting in the drive waiting for me. Dion set up all things electric that needed it. Carpets were covered and again they were very helpful and friendly. They made the move for me stress free. Would recommend them highly.

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Excellent service and very polite and careful team of workers

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Good reliable on time efficient would use again if I ever needed to

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Professional and friendly.

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Would not use this company at short notice. Contributed a lot to the move ourselves. It felt very stressful. Didn't feel it was good vale for money.

Short notice moves are not a problem at all. 1. On initial visit the customer was advised that the large vehicle was fully booked, and we only had a medium sized vehicle available which would require 2 runs. (Moving 2 miles). 2. Advised and outlined implications of using a smaller vehicle. (Buyers moving in). 3.Removal booked Thursday at 4.30 (Moving Friday). No deposit taken. 4. Team arrived, had to dismantle items of furniture. (Which was agreed customer would do prior to our arrival). 5. Bad access to new property. 6. All the above caused delays, which is why the customer felt they had to help off load some boxes etc. 7. In conclusion we worked extremely hard, and completed the job. We do appreciate that moving house is stressful, however we feel we did everything we could under the circumstances of the move. I really do feel if we had not helped with the move, the customer would have not got any mover to complete the job at such short notice - now that would have been very stressful. Very unjustified comments, as I think others will agree looking at our previous fantastic feedback.

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We were really happy with the service provided by Knights Move. The guys were really helpful and attentive, and nothing was too much trouble. I would recommend these guys to anyone looking to move. Very friendly and made the whole day seem a little less stressful.

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No further comments

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Absolutely spot on, from start to finish! From the initial conversation with Mike, he gave me confidence that he and the team were honest, trustworthy and focussed on excellent customer service. He was very understanding and flexible on our moving date, despite it taking quite some time to lock down a completion date. They went above and beyond to check out our new address in advance of our move, as I was a bit worried whether the truck would fit. This just added to my confidence in the company and gave me peace of mind during this stressful time. On the day of the move, I couldn't have asked any more from the team! They were polite (introducing themselves as soon as they arrived), good humoured, hard working and professional throughout. I would definitely use Knights again, and would recommend them to family / friends.