Knights Move

Excellent service. Arrived on time. Dion and his team were very efficient and nothing was too much trouble for them. Even helped to sort out and gave advice on a little plumbing issue at my new property! I would definitely recommend them ( and have already done so) to friends and family.

Very good. Movers were friendly and went out of their way to be extra helpful. All items handled with care. Flat pack rebuilt quickly and well. Would recommend.

The two men that moved me were absolutely brilliant, Dion and (I am sorry forgotten the other name) were quick efficient and polite. I was made to feel completely at ease and confident with every thing they achieved, as I was an older woman on my own. They worked hard and informed me on everything they did. Thank you boys I really appreciated you both.

We had been waiting a long time to sell our house, in particular getting a completion date sorted with our vendor's terrible solicitor was very stressful. Mike was great when we had to change the moving date at the last moment, and was available whenever we had any queries. On the day of the move I thought I would probably just die on the spot with the trauma of the amount of stuff we had and the stress of the move finally happening. Both guys who moved us were absolutely fantastic, though - extremely professional and they literally did not stop. nothing was too much effort. Dionne managed to calm my nerves and had lots of excellent advice - he even tried to help us fix a kitchen cupboard door which I managed to break on the day! It turned out we had more stuff tucked away in our 3 bed semi than anyone could have imagined, and the pantec was packed full..but we still had a huge amount of garage stuff to shift. Mike brought an extra van (at no extra charge!) and the guys managed to fit the excess on there. Again, they were insistent that they placed everything where we wanted it to go when we arrived at the new house and nothing was too much trouble when it came to unloading. I cannot recommend these guys highly enough - I felt quite sad when they all left as it felt like we'd all made some really good friends in them! :) A friend recommended Knight's Move to us, we did try a couple of other firms for quotes - one didn't get back to us, the other was really expensive and I had heard very mixed reports. I'm so glad that we chose them, I will be recommending them to everyone in future and we wouldn't hesitate to use them again, if we were ever crackers enough to put our house up for sale again. Thank you all for being so absolutely fantastic, for all of your hard work and your counselling skills! :)

Turned up prompt, waited patiently while we were after the transfer of keys and worked hard getting us moved in. Cheers lads.

The guys that moved me were really good and speedy. Just nice down to earth guys. I would definitely use them again and wouldn't hesitate in recommending them to anyone who wants removals. Nothing was too much trouble and they were careful moving furniture. All in all, although moving is stressful, we had some laughs along the way

knightsmove are the most honest , caring , friendly company that i have ever had any business with , there dedication to detail and care for the customer are in my opinion second to none. i highly recommend them to everyones removal requirements.

No further comments

Initially Mike showed up and was very pleasant. He gave me a reasonable expectation on how much it would cost, and told me that they would prefer to do the move over 2 days as we were moving a long way. Once I had confirmed the moving date, I asked mike if they would be available. He said that they couldn't do that Friday, but could do the Monday. This wasn't really too much of a problem for us, as we weren't selling the house that we were moving from, so could wait until the Monday. We agreed the date and time and were all ready to move on the Monday as arranged. This is where things went wrong. At 7:45 am Mike called to say that on the way there had been a problem with the truck and they were going back to the depot to check it out. He said he would call back in an hour. Meanwhile, I got on with sorting out a few of the last bits. After one and a half hours I tried to call Mike. Unfortunately Mike refused to answer the next 4 calls. Eventually he called me back saying that the truck hadn't got back to the depot yet and that they would need to check it over. He tried to rearrange the date for another day which I said would not be possible as everything was arranged and we had to move that day (imagine what would happen if we'd had someone else moving in on that day, we could be sued for not completing on time). Anyway, Mike said that they would get back to me with an update, and that's the last time I heard from Knights move. At around 10:30, I phone Salford van hire and got myself a truck. I had to load the truck with just myself and my wife whilst the kids were at school. Being a normal working day, most of my friends were working so I had little help, except from one friend who works nights being available for an hour. Eventually, our kit was packed up and we managed to get packed up by about 8pm, then had a 2 and a half hour drive to our new house. I've since heard that Knights do this quite often. PLEASE, WHATEVER YOU DO, DON'T USE KNIGHTS MOVE!!! Unless you want to move yourself, with no time for preparation, use someone else.

The survey conducted by Mike was done promptly and professionally. We had a fairly last minute move and the company reacted accordingly. The day of the move is always stressful but Mike's team were brilliant and made the move run really smoothly. Highly recommended and very professional, thanks.