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Customer ratings

4.6 out of 5.0 based on 711 reviews

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House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

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Very friendly and flexible. Made moving completely pain free, they were on time and worked non-stop. Would highly recommend this company.

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So impressed with London Moving! Helen was an excellent contact to get things organised. They offered a good price and delivered packing material in advance to help get ready. On the day they turned up early and loaded our stuff, including our heavy piano, quickly and securely... the men worked like machines! At the other end our stuff was unloaded exactly where needed and with no fuss... everything arrived intact due to the excellent loading and careful handling. Would thoroughly recommend... made the move so easy!

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Speedy and careful, would highly recommend London Moving!

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Speedy and careful. Would recommend to friends.

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The van didn't arrive on time so I called after 15 mins, but the call center couldn't confirm what time it would come - they just said the van had left late. They said they would call me back within a few mins to confirm, but never did so I had to call them back. Eventually the van arrived 1 hour late. I arranged 2 men, who were both friendly. It took 4 of us about 50 mins to load all the boxes (1-bedroom flat). We booked them for 2 hours but we wouldn't have been able to take all the boxes into the new flat before 2 hours was up, so in the end we asked them to unload all the boxes outside, paid them, and brought the boxes in ourselves. They didn't insist in staying longer and was friendly till the end. The overall experience was very good, and it is definitely value for money. I gave 4 stars instead of 5 for Service Quality because if I hadn't called them they might have arrived even later. I would definitely use London Moving again when we move next time. Thank you very much for the service.

The client was told that the van had experienced a problem and had to return to the yard and that it would be with them ASAP which it was, within the hour. The client was on a budget of 2 hours with 2 men at £100 plus vat and with this in mind they did not want to exceed the time frame, this is obviously at the client's discretion and the team will always respect their choice at all times.Therefore the team would not insist on staying longer if the client has indicated that they should leave. It is completely normal for clients to assist with their moves if they are on a budget and wishing to keep costs low. This does not compromise the service in any way in terms of the quality and certainly makes it value for money with 2 very well trained team members, a large volume truck and insurance also and I am happy this is reflected in the 4 and 5 star ratings given. I am very pleased with the feedback and we would always have been there within the hour as the team simply had a problem which needed to be resolved before the move began.

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Very good!

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Fast and flexible. Was not fully prepared on the day and the movers helped us out and got the job done. No damage to anything.

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Very good service. We chose London Moving after asking 3 companies on this site to quote. They were the best value for the full service (pack, dismantle, move and reassemble) and for a fixed fee. They turned up on time the day before to pack, which was done skillfully and carefully. They arrived at 7.30am on the day of removal, dismantled all furniture and reassembled at the new location. They worked solidly throughout the day with minimum of rest breaks. I would definitely recommend them (and pushing your budget if you can for the "stress free" full service).

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2 hours late. Terrible customer service. Broken goods. Insulting. DON'T TAKE A PUNT WITH THESE COWBOYS. AVOID. IT IS NOT WORTH IT.

We were late arriving, and reached him by 0900 hours. The team arrived, packed, prepared and moved him to his new house by 1530 hours. All was well until payment was requested. He refused to pay the full amount as the move started late. This was a Saturday so there were no issues in terms of completion or bank transactions , it was just a late start which was unfortunate and for which we apologised profusely. He had agreed to pay by the hour for both the pack and move which took only 6.5 hours. The client wanted to pay for 3 hours instead of the 6.5 that the pack and move process took. I explained the lack of logic behind his offer given our agreement and his acceptance and he became agitated and refused to pay at all. I agreed to take less and seek the balance after as I felt that it was becoming difficult for the team. Amazingly after the conversation between he and I had ended he decided to pay the whole amount as the team explained that actually everything was as it should be and he had been given the the service agreed in full. He has not declared any damages whatsoever and also gave the boys a tip. This is just an attempt to devalue the service he had which as usual was excellent and efficient despite the late start and in reality there were and are no damages. I believe he saw an opportunity to vent his frustration at not being able to pay less than agreed by fabricating this review to suggest that there were damages. In my opinion he has tried to cause damage to our brilliant reputation and fantastic service which extends to pre and after sales in all aspects where a genuine complaint is made.

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Excellent service! The only company that actually turned up on time to survey the work in advance, gave a thorough and fair estimate, and the actual removal team were excellent - friendly, fast, careful. I thoroughly recommend them!