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Customer ratings

4.6 out of 5.0 based on 711 reviews

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House Removals London

Here at House Removals London we are specialists in the removals and storage business, and in particular the transportation of household, office and commercial goods locally and throughout Europe.

Combine this specialisation with our total commitment to providing a professional and personalised service and you will understand why thousands of families and individuals have entrusted us with the removal of their personal and household effects, since 1974.

All this stems from our friendly staff and simple belief that the easier we make the move for you, the more successful your move will be. This is achieved through our dedication to ensuring the varying needs of our clients are not just met, but exceeded.  We will ensure your removals in London is as stress-free as possible.

Household Removals

Wherever you are moving within the UK or Europe, the experienced, trained crews of House Removals London will look after your possessions in a highly professional way. Our experienced surveyors will carefully assess your removal needs including special packing for valuables, breakables, antiques etc.

Corporate Removals

Moving office can be a hectic task and often a logistical nightmare! However, at House Removals London, we aim to remove the burden and ease the transition. Careful planning is the key to the process ensuring that disruption is kept to a minimum and that the job is completed as efficiently as possible.

To ensure that all the relocation objectives are achieved, we work closely with the company's nominated relocation person, communicating and co-ordinating every step of the way.

Storage

House Removals London have extensive storage space in the UK. We are able to offer both conventional storage, and special storage containers for your belongings.

Our secure, clean, modern storage facilities can cater for any size of office, household or personal effects for any length of time. Or under the personal care of House Removals London, your belongings will be carefully packed into special storage containers, sealed and returned to our warehouse to await your recall.

Customer Reviews

House Removals London

Average service quality  

Average value for money

4.6 out of 5.0 based on 711 reviews

Service quality

Value for money

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Good service; items were packed well and quickly (although minor damage was noticed to some items).

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London Moving is a great team. Everyone there was professional, courteous and very friendly. The move went very smoothly. The guys were careful and considerate and worked quickly and efficiently. They fit a two-bedroom house and a dozen plants (including a tree) in their van and moved everything without a hitch in four hours. Actually this was the most stress-free move I have ever experienced. I am very grateful to the team for their hard work.

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I was very happy with the two guys who did the move, and Helen was always very helpful when I spoke to her. However, they were five hours late starting my move. Some of this was due to a local fire, which they could not help, I'm sure they got to us as quickly as they could, yet this was still a very long delay- hence 4 rather than 5 stars.

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It was hard to get hold of them at times as they were so busy, but service on the day was very good.

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Arrived on time. Andy & Martin were very helpful and professional and worked very hard. No damage or breakages and everything completed within the time estimate. Absolutely no negatives and I would recommend this firm to anyone.

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Excellent efficient service provided. We were delayed in collecting the keys for our new home on a very hot day and the guys did not complain once and were ready to get things moving quickly.

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London Moving made moving house much easier than I expected. The team arrived with a very large truck early, shifted everything very quickly and were helpful putting back tables/beds together in the new place. Everything was done much faster than I expected. Helen at the office was very quick in responding to queries, and I would use them again

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Good service, seriously impressed with the two guys. However the quote for the 4 hrs was out by 1.5hrs. I understand jobs sometimes take longer and I have no issue with that. I also have no issue with paying for the extra. However at no point in our quote, or during the day was the info supplied telling us how much additional time would be. The first we knew was when we came to pay once the job had been done. It would be very useful on future quotes that are sent out to include the rate at which extra time is charged for.

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Best mix of professional and friendly from start to finish. Helen answered all questions I had on the phone and was available when needed in the lead up to moving day. The guys doing the move were extremely good. Cannot speak highly enough of them. They took control of all the heavy lifting. No fuss. No damage. Nice and quick.

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They were quick and very cheap. I was a bit worried that paying by the hour would mean a long move over the estimate but it was exactly right. Three guys came instead of the two we expected and did an excellent job. Only gripe is that we had to pay cash on the day which it would have been useful to know in advance so that we could have been prepared as that's a lot if cash to have to hand!

The method of payment is not the relevant issue here as in any event services provided must be paid for when completed, I understand the clients gripe was that she wanted extended credit, refusal of which, often offends. We cannot offer credit facilities to any moves other than Local councils, large commercial businesses and long established clients. We would spend the rest of our lives credit controlling rather than moving people if we were to do this. I am sure the client appreciates that when she does her weekly shop, the supermarkets all expect to be paid on completion of the transaction, we are the same except we don't give club card vouchers. We accept all methods of payment such as cheque, cash, debit card, credit card, and the feedback is badly worded such that it suggests that we asked for cash, in fact cash was the clients preferred method of payment and not ours. I am minded to award our company 5 stars for value for money on this one as the client was given 3 men instead of the 2 that she paid by the hour for (saving her £20 plus vat an hour) and that in fact the move was completed much quicker than it would have been if 2 men been allocated, so the net effect was a saving !!! Club card vouchers of sort)?